About: Alexander Dennis
Alexander Dennis Limited (ADL) is the UK’s leading bus and coach manufacturer, employing around 2,000 people at facilities in the UK, continental Asia and North America.
The fastest growing bus and coach builder in Western Europe, ADL encompasses three famous and successful marques – Alexander, Dennis and Plaxton.
ADL produces a wide range of innovative and fuel efficient, low floor single and double deck buses, plus a full portfolio of coaches, welfare and mini vehicles.
ADL products offer real operator, passenger and environment benefits, all backed by an unswerving commitment to world class customer support.
About: Alexandr Dennis Aftermarket
Outstanding customer support – a determination to provide the optimum Service, Parts support and Customer satisfaction is the catalyst for Alexander Dennis’s Parts & Service operation.
300 people are employed at a network of world class parts and service centres, and also on the road working alongside customers – all dedicated to providing total support for fleets from one to several thousand vehicles.
A support programme that includes everything needed to keep a bus running reliably and efficiently and with minimum cost for its entire life. It includes:
Anywhere, anytime, any parts. That’s the simple objective of ADL On-Line, a new technology-driven solution being progressively introduced by Alexander Dennis.
It combines a sophisticated, 24/7 rapid response mechanism with simplicity and efficiency. Driven by the wants and needs of our customers, it’s another example of ADL raising the bar in aftermarket support, thanks to our unrivalled relationships with operators across the whole spectrum of the industry, from small and medium sized businesses to giant PLCs. Large or small, our aim is to keep your vehicles on the road and our new On-Line Parts service is a major step-change inachieving just that.